How it works
Add a photo of your pet to your order. We accept 98% of all photos! Our team will always get in touch if your photo isn't suitable.
Select your mug size and indicate whether you'd like your pet's name included.
Once you submit your order, our artists get to work on digitally-illustrating your portrait.
Guidelines for Pet Portraits Images
The image you upload is the most crucial aspect of your order, as it significantly impacts the quality of the final pet portrait. Let's go through the following tips and guidelines to ensure that your image is just perfect
- Take a photo or select an existing photo captured in daylight or a well-lit room.
- Use a smartphone or a high-quality camera.
- Ensure the entire face and neck are visible without shadows.
- Avoid heavily filtered photos to accurately capture your pet's coloring.
- Ensure your pet is looking directly at the camera at eye level, facing forward. Other positions are acceptable, but the final portrait will depict your pet in that chosen position.
- Please note: Collars, leashes, bows, hats, and other cute outfits will not be included in the final portrait


- Ensure good lighting.
- Make sure the pet is facing the camera at eye level.
- Ensure the face and neck are clearly visible


- Pet lying down.
- Head and neck not fully visible.


- Pet with angled face and not at eye level.
- Poor lighting and significant shadows.
Unsure if your images will be effective?
Please send your image to us at dogshiplife.myshopify.com, and we'll inform you. We frequently produce portraits of pets that have passed away, so we acknowledge that it may not always be feasible to adhere to all the guidelines mentioned above. However, in numerous instances, we can still accommodate your request.
Frequently Asked Questions
To place a custom order for a mug with your dog's illustration, simply select the customization option on the product page. Then, upload a clear photo of your dog. Once we receive your order, our team of artists will create your custom illustration.
We recommend providing clear and high-quality images of your dog to ensure our artists can capture the most accurate details in the illustration. Images where your dog is looking directly at the camera and in good lighting often work best.
Absolutely! We specialize in creating custom portraits for a wide variety of unique pets from all corners of the world. Whether you have a cute bunny, a lovable pet bird, or any other kind of animal, we're more than happy to bring their character to life in a beautiful portrait. However, it's essential to note that currently, we do not offer portrait services for humans, regardless of how adorable they may be! Our focus is on capturing the essence of our beloved animal friends.


